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Frequently Asked Questions

  • What is Wall Artistry?
    Wall Artistry is an online store specialising in high-quality wall art prints. We offer a wide range of art styles and themes to beautify your living spaces.
  • How do I place an order?
    To place an order, simply browse our collection, select the artwork you love, choose the size and options you prefer, and click 'Add to Cart.' Follow the easy checkout process to complete your purchase.
  • What payment methods do you accept?
    We accept major credit and debit cards, including Visa & MasterCard. We also offer secure payment through PayPal.
  • How long does it take to receive my order?
    Delivery times vary based on your location and the specific product. Generally, you can expect your wall art prints to arrive within 14 business days for domestic orders. For international orders, please allow a bit more time for delivery.
  • Can I track my order?
    Yes, once your order ships, we'll provide you with a tracking number. You can use this number to monitor the status and location of your package.
  • What if my order arrives damaged or defective?
    We take great care in packaging your orders, but if your item arrives damaged or defective, please contact our customer support team within 14 days of receiving your order. We'll arrange for a replacement or refund.
  • Can I return or exchange my purchase if I change my mind?
    Certainly. You can return or exchange your item within 30 days of receiving it if it's unused, in its original packaging, and in the same condition as received. Return shipping costs are the responsibility of the customer.
  • Do you offer custom sizes or designs?
    At this time, we primarily offer the sizes and designs listed on our website. However, feel free to Contact Us with specific requests, and we'll do our best to accommodate your needs.
  • Are the colours accurate to what I see online?
    While we strive to display colours accurately, please note that variations may occur due to monitor settings and lighting conditions. Rest assured, we take great care to maintain print quality.
  • How do I contact Wall Artistry for support or inquiries?
    You can reach our dedicated support team by Contacting Us. We're here to assist you with any questions or concerns.
  • Do you offer discounts or promotions?
    Yes, we periodically offer special promotions, discounts, and exclusive offers. Keep an eye on our website and subscribe to our newsletter to stay updated.
  • Do you ship internationally?
    Yes, we offer international shipping. Please note that shipping fees and delivery times may vary based on your location.

If you have any additional questions or require further assistance, please don't hesitate to Contact Us. We're here to ensure your shopping experience with Wall Artistry is exceptional.

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