CUSTOMER CARE
Welcome to Wall Artistry, your go-to destination for premium wall art prints in Melbourne, Australia. Our commitment to providing an exceptional shopping experience extends beyond our exquisite products. We value your satisfaction and want to ensure that every aspect of your interaction with us is enjoyable and worry-free.
Our Commitment:
At Wall Artistry, we are dedicated to delivering top-notch customer care. Whether you have a question about our products, need assistance with your order, or simply want to share your thoughts, our team is here to help. Our goal is to make your shopping experience seamless, enjoyable, and memorable.
Contact Information:
Have a query or need assistance? We're just a message away. Here are the ways you can reach us:
• Email: wallartistryenquiries@gmail.com
• Phone: 0407 040 430
Office Hours:
Our customer care team operates during the following hours:
• Monday to Friday: 9am to 4pm
• Saturday: [Operating Hours]
• Sunday: [Operating Hours]
Please note that our response time may vary, but we strive to get back to you as soon as possible.
Returns and Exchanges:
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, please contact us immediately and we will do our best to address your issue. Please see this link refer to our Returns and Exchanges policy within Shipping & Returns.
Secure Shopping:
Your security is our priority. Rest assured that our website employs state-of-the-art security measures to protect your personal information. We use a secure payment gateway for all transactions, ensuring a safe and reliable shopping environment.
Privacy Policy:
To understand how we collect, use, and protect your information, please review our [Privacy Policy]. We respect your privacy and are committed to maintaining the confidentiality of your data.
Thank You:
Thank you for choosing Wall Artistry for your wall art needs. We appreciate your trust and are here to make your experience delightful. If you have any suggestions or feedback, we would love to hear from you.
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PRIVACY & SAFETY
Welcome to Wall Artistry, your premier destination for exquisite wall art prints in Melbourne, Australia. We understand the importance of your privacy and are committed to ensuring the safety of your personal information. This Privacy & Safety Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us.
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Information We Collect:
When you browse our website or make a purchase, we may collect the following information:
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Personal Information: Name, address, email, and phone number.
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Payment Information: We do not store credit card details; all payments are processed securely through third-party payment gateways.
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Order History: Details of your purchases and transactions with us.
How We Use Your Information:
We use the collected information for the following purposes:
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Order Fulfillment: To process and deliver your orders accurately and efficiently.
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Communication: To keep you informed about your order status, shipping updates, and customer support.
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Marketing: With your consent, to send you promotional emails about new products, special offers, and updates.
Data Security:
We take the security of your personal information seriously. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. Additionally:
We partner with reputable third-party payment gateways to handle payment transactions securely.
Our internal access controls and data storage practices are designed to protect your information from unauthorized access.
Third-Party Services:
We may use third-party services for various purposes, such as analytics, marketing, and payment processing. These third parties have their own privacy policies, and we recommend reviewing them to understand how they handle your data.
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Cookies:
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
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Contacting Users:
After a successful purchase, we may contact you for order-related communication, customer support, or with your consent, for marketing purposes. You can opt-out of marketing communications at any time.
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Changes to Privacy Policy:
We may update our Privacy & Safety Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.
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Questions and Concerns:
If you have any questions or concerns about our Privacy & Safety Policy, please contact us at [Your Email Address].
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Thank you for choosing Wall Artistry. We appreciate your trust, and we are dedicated to safeguarding your privacy and providing a secure shopping experience.
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PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL